De-escalation Workshop

Join the Boulder Chamber in a De-escalation Training to help gain practical tools and techniques in effective communication & de-escalation skills through this full-day workshop with a Conflict Resolution Specialist. 

Topics to be explored:

• Self-awareness

• Self-regulation

• Communication Techniques

• De-escalation Techniques 

AGENDA

• Introduction/Warm-up 
• Emotional Intelligence 
  • Self awareness and self-regulation techniques 
  • Partner exercise
  • Large group exercise 
• Communication Skills & Practice 
  • Small group exercise 
• Lunch Break 12pm-1pm 
• Escalation Cycle 
• De-escalation Technique 
  • Large group practice
• Role-play Practice 
  • Large group debrief(s) 
• Toolbox Takeaways 
  • Questions? 

Program Facilitator: Sara Jeckovich
Sara Jeckovich, M.A., works with individuals and teams on building their communication and conflict management skills. As a Peacebuilder and Program Director with Pollack Peacebuilding Systems, Sara guides her clients through Training, Coaching, Mediation and Facilitation services. With a focus on the workplace and community, Sara provides these services to help build more peaceful and productive environments. Her experiences working in trauma-informed care and with multicultural groups are drivers of her work, which has equipped her with a broad range of social-emotional skills. Sara’s experience brings structure and heart to her Peacebuilding work. Sara holds a Master of Arts degree in Peacebuilding and Conflict Transformation from the School for International Training Graduate Institute. Sara is a Certified Mediator currently working with Albany & Rensselaer County Family and Civil Courts and serves on the Board of Directors for the National Alliance on Mental Illness (NAMI), Capital Region of New York, as well as on the Board of Directors of the Peaceful Leadership Institute.